To keep your tea as fresh and flavourful as possible, store it in a cool, dry place away from sunlight and strong odours. Although each bag is individually sealed, we recommend enjoying it sooner rather than later for the best flavour.

Absolutely! Our herbal blends are crafted for daily enjoyment.

But if you have specific health concerns, we always recommend checking with a healthcare professional before making any changes to your routine.

Eye Keeper and Cozy Buddy are naturally caffeine-free, making them perfect for any time of the day.
However, a few contain a touch of caffeine from ingredients like Oolong Tea or Black Tea, for those who need a little boost. You can find detailed caffeine information on each product page.

We aim to despatch all orders within 2-3 working days.

We’ll always send you an automated email to let you know when your order is on the way, which will include its tracking information. If you have any concerns about your order, contact us at hello@plantea.co.uk.

Unfortunately, we’re unable to refund orders due to a change of mind or personal taste preferences. We want you to love every sip of PlanTea! However, as tea is a consumable product, we can only offer a replacement or refund if your order arrives faulty or damaged, subject to assessment by our team.‍

Since all orders are final, we recommend taking a moment to double-check your order before completing your payment to ensure everything is just right. If you notice something after placing your order, don’t worry! Get in touch with us at hello@plantea.co.uk, and we’ll do our very best to assist you as quickly as possible.

We only shipping in the UK at the moment. However, we are working so hard to make the international shipping in the coming future!

Free standard delivery on all orders over £30

For orders under £30, a shipping cost will be calculated at checkout.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on our website or through the shipping carrier's website.

Yes, we occasionally offer discounts, promotions, and special offers. Be sure to sign up for our newsletter and follow us on social media to stay updated on our latest deals.

If an item is out of stock, you will see a notification on the product page indicating its availability status. You can also contact us for more information.