FAQ
Can I put the mug in the dishwasher?
We suggest hand washing to preserve its clarity and charm—this teapot isn’t made for the dishwasher.
What payment methods do you accept?
We accept payment via credit/debit cards, Apple Pay, bank transfer, and other secure payment methods. Your payment information is securely processed, and we do not store your credit card details.
How long does delivery take?
We aim to despatch all orders within 2-3 working days.
We’ll always send you an automated email to let you know when your order is on the way, which will include its tracking information. If you have any concerns about your order, contact us at hello@plantea.co.uk.